At Protein Mart, we strive to ensure that all our products meet the highest quality standards. If you receive a defective or damaged product, we’ll be happy to replace it for you.
Replacement Eligibility
To be eligible for a replacement, the product must:
– Be defective or damaged
– Be in its original packaging with all seals intact
– Be reported to us within 3 days of delivery
No Refunds
Please note that we do not offer refunds. We only replace defective or damaged products.
No Replacement for Non-Damaged Products
If the product is not damaged or defective, we will not replace it. All sales are final, and we do not accept returns or exchanges for non-damaged products.
How to Report a Defective or Damaged Product
If you receive a defective or damaged product, please contact us at proteinsmart.in@gmail.com with your order number, details of the product, and a photo of the defect.
Replacement Process
We will arrange for a replacement product to be sent to you at no additional cost. Please ensure that the defective or damaged product is properly packaged and shipped back to us.
Contact Us
For any questions regarding replacements, please contact us at proteinsmart.in@gmail.com We’re here to help ensure your shopping experience at Protein Mart is smooth and satisfactory.
